Can I exchange or return a product?
You can only make an exchange or return if the product is defective or does not match the reference purchased.
Then we will take care of the whole process. We will pick up the products and/or replace them by the correct one, taking care of the costs associated with this return and/or exchange.
Contact our customer service team at firstname.lastname@example.org and we will tell you how to return the products at no cost and in a very simple way.